Key Features of DeskCT Helpdesk System

• Smart Ticket Management – Every customer request becomes a ticket. Simple, structured, and professional.

• Support Dashboard – Managers see the bigger picture at a glance.

• SLA & Response Times – Keep your service levels sharp and consistent.

• Internal Notes & Collaboration – Your team can work together behind the scenes.

• Built-in Knowledgebase – Customers can self-serve answers to common issues.

DeskCT is not just a ticketing system — it’s a customer support platform built for growth.